Privacy Policy

Personal Information means information or an opinion that identifies you as an individual. At Prime Anaesthetics, we may collect:

• Name, date of birth, and address
• Contact details (email, phone, fax)
• Health fund and Medicare information
• Details of medical procedures you undergo that involve our services

We may collect this information through:

• Hospital admission forms and affiliated surgeon records
• Direct correspondence with you by phone, email, fax, or post
• Our website, www.primeanaesthetics.au
• Third parties such as your GP, treating specialists, or insurer

We do not collect or store more detailed medical records than necessary for the safe delivery of anaesthetic care.

We collect personal information primarily to:

• Provide safe and effective anaesthetic services
• Support accurate billing and financial transactions with you, your health fund, and Medicare

We may also use your information for related purposes that you would reasonably expect, such as administrative support or follow-up care.

Sensitive information, as defined by the Privacy Act, includes details such as health status, medical history, religious beliefs, or racial/ethnic background.

Prime Anaesthetics will only use sensitive information:

• For the primary purpose of providing anaesthetic and related medical services
• For directly related secondary purposes (e.g., recovery care or insurer requirements)
• With your consent, or where required or authorised by law

Where possible, we collect personal information directly from you, your admitting hospital, and your treating surgeon. Occasionally, we may receive information from third parties (such as your GP or insurer). In these cases, we will take reasonable steps to ensure you are made aware of the information provided to us.

We may disclose your personal information in the following circumstances:

• To Medicare, your private health fund, or other insurers
• To third parties where you have consented to the disclosure
• Where disclosure is required or authorised by law

Our website provides access to online payment services for anaesthetic fees. Payments are processed securely through an industry-standard medical payment provider. Prime Anaesthetics does not collect or store any credit card details.

Your information is stored securely and protected from misuse, loss, unauthorised access, or disclosure.

When no longer required, personal information is either securely destroyed or permanently de-identified. However, most anaesthetic records are legally required to be retained for at least seven (7) years.

You have the right to access the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.

To protect your privacy, we may require proof of identity before releasing information. While we do not charge a fee to process access requests, an administrative fee may apply if copies are required.

We aim to ensure your personal information is accurate and up to date. Please contact us promptly if your details change or if you believe the information we hold is incorrect.

This Privacy Policy may be updated from time to time. The most recent version will always be available on our website.

If you have any questions, concerns, or complaints about our Privacy Policy or how we handle your personal information, please contact us:

Prime Anaesthetics
Suite 9, Level 4
St George Private Hospital
1 South Street, Kogarah NSW 2217
Phone: (02) 9553 1566
Email: office@primeanaesthetics.au